I am a researcher and strategist, with formal training as a designer.
I love creating frameworks that build empathy and empower others to own customer problems beyond my studies. At the end of the day, I believe customer needs are central to business needs inform impactful strategies.
In my free time I find inspiration playing with generative AI, reading about early human history and traveling to experience other ways of being.
Say hi:
Hello there! My name is Lauren.
ux research/ systems thinking/ service design
my strong suits...
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I crave a good challenge, and will dive in headfirst to untangle complex problems.
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I thrive in ambiguity, and strive for a balance of unbiased curiosity and informed strategy.
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FRAMEWORKS. I'm a very visual person and love finding the right mental model and metaphor to describe something.
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To me, research is like world building. Every project teaches me more about the world and shares the ups and downs of a new storyline with characters to advocate for.
