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Requirements / Employee Experience / Telecom Services 

Listening to "Invisible Differences" in the Workplace

In light of so many return to office and hybrid policies, we wanted to understand the experience of employees with invisible differences (like neurodiversity or disabilities). The goal of this research was to increase awareness, improve accommodation and create safer spaces for self-advocacy.

Ultimately, in a 7 week project, interviewing employees  and subject matter experts informed a DE&I workshop we conducted internally. Intended as a tool that could be used to assess inclusivity across studios the workshop kit included a readout and ideation activity that would generate empathetic ideas for more inclusive workplace practices, that could be prioritized into quick wins, long-term initiatives and aspirational visions.

Scoping the project

Leading check-ins

Crafting messaging

Facilitating expert interviews

Facilitating participant interviews

Synthesizing Findings

Creating Accommodation Workshop

Facilitating Accommodation Workshop

Scoping Phase II of the work

I was responsible for...

Coming Soon...

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